Payment Policy
At Lorena Fashion, we aim to make your shopping experience effortless and enjoyable. That’s why our checkout is designed to be simple, secure, and flexible—so you can focus on discovering the perfect items for your wardrobe.
We accept a range of reliable payment options including:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- PayPal
- Venmo
All payments are processed in GBP, and the full amount is charged once you place your order. Occasionally, your bank may place a temporary pre-authorization hold before completing the payment—this is standard procedure and nothing to worry about.
Protecting your information is our top priority. Each transaction is encrypted with advanced SSL security, and we partner only with trusted payment providers. Your card and payment details are never stored on our servers—everything is handled safely between you and your bank.
If you experience any issues during checkout, make sure your details match your bank’s records. If the problem persists, simply email us at info@lorenafashion.nl, and our friendly support team will guide you through the process.
To ensure a secure shopping environment for everyone, we monitor for unusual activity. If anything seems out of the ordinary, we may contact you to verify your information before your order is shipped.
With Lorena Fashion, you can enjoy a seamless and secure shopping journey from your first click to your completed payment.